Russell Gardens Center Services
Tree & Shrub Warranty
Customers can bring in their container(s) to Russell Gardens Center and work with a knowledgeable staff associate on choosing the right plants or we can choose them for you. After the initial consultation, a date will be determined for you to come back and pick up your planters, usually within 72 hours of drop off.
Cost: Plants, Materials & Labor (billed at 20% of the cost of plants & materials)
At Russell Gardens we love to be of service to our customers.
Some of the services we provide include:
Trees & Shrubs that are planted by our customers receive our 30 day, half price warranty. If the plant dies within 1 month of purchase, bring it back to us and we'll give you 50% credit toward something new.
YOU MUST HAVE YOUR ORIGINAL RECEIPT.
If you are not certain if a plant is dead or not, please bring in a picture, branch, stem, or small section for us to check. PLEASE CONTAIN YOUR PLANT SAMPLE IN A SEALED PLASTIC BAG. (Some plant problems, such as crown gall, can infect other plants. Please help us keep our nursery stock healthy by bagging plant samples.) To keep your plant healthy, follow our watering instructions and plant care recommendations.
If you have any question concerning deliveries, pick-ups or prices, please don't hesitate to contact us. Our friendly customer service staff will help find the best solutions for you.
By phone at 215-322-2339 or email to russellgardenscenter@gmail.com
In-Store Container Design
Repotting
Re-potting services are available for houseplants and orchids. Customers may drop off plants for re-potting at any time and they will usually be ready for pick up within 48 hours. Purchase any new plant and decorative pot and receive complementary re-potting at the time of purchase.
Cost: Materials & Labor (billed at $1 per inch of diameter change for pots less than 8". Pots 8" or more would be billed at $1 per inch of diameter of new pot.
Delivery
Delivery and pick up is available at anytime. Please call to schedule.
Cost: Minimum local delivery and pickup is $25. Please contact a store representative for area rates.
